Re-Installing & Re-activating ScanToPDF

How To Re-Install Version 5 Software

• Introduction

  This process can be used to move ScanToPDF to a new computer or to install onto the same computer after a repair, or an uninstall
  

  PLEASE NOTE

  It should not be used to simply update the software on an existing machine that already has ScanToPDF installed. In that case all that is required is to use the Help >> Check for updates menu or run the software installation (scantopdfsetup.exe) taking default options
  
  Please read and follow the instructions carefully.

• 1. Export the settings from the OLD machine

  • Start ScanToPDF
  • Version 5.0.2.5 and later
  • Click Help and choose Export Settings
  • Earlier versions.......
  • Click the Edit menu
  • Choose Options
  • Toolbar shortcut - click the Gear icon
  • Click the Settings icon
  • On the settings window, click the Export button

  This will create a ZIP file in the logged in users documents folder

• 2. Download and install on NEW machine

  • Download the software from the link provided to you by our support
  • Run the install onto the new machine taking the default options
  • To install the service use the /service command line switch with the installer

• 3. Import The Settings into the NEW machine

  • Start ScanToPDF
  • Click the Edit menu
  • Choose Options
  • Toolbar shortcut - click the Gear icon
  • Click the Settings icon
  • On the settings window, click the Import button
  • Open the settings ZIP file from the OLD machine which was created earlier
  • This imports the settings
  • Restart ScanToPDF

• 4. Obtain the Serial Number of the NEW machine

  ON THE NEW MACHINE

  • Start the ScanToPDF software
  • Click the Edit menu and choose Options
  • Click the Activation icon
  •  The Product Activation window is displayed
  • Click the Copy button and select Copy serial number to clipboard

• 5. Request a new activation key for the NEW machine

  • Visit this page - Manual Key Request - ScanToPDF
  • Complete the required details on the form
  • Our licensing team will email a new key (we are open 09:30 to 18:00 UK time)
  • The key should then be applied to the ScanToPDF software

• 6. Apply activation keys to the NEW machine

  • Start ScanToPDF
  • Click the Edit menu and choose Options
  • Click the Activation icon
  • The Product Activation window is displayed
  • Click the Add button
  • Choose Add an activation key manually
  • Enter the activation key(s) provided into the text box provided
  • Click the >> button to expand the box to enable input of multiple keys at the same time
  • Click the OK button
  • Click the Save button